We’ve been doing this for a long time. With nearly 30 years’ experience, we are one of the industries longest standing agencies. Our Visit England Accreditation and four British Travel Awards are a testament to the service we deliver to every owner and guest we serve.
Our priority has always been to get the little things right, regardless of how the company has grown over the years. Our service is personal, efficient and flexible to meet the individual needs of each owner and their property.
We designate each new owner with an expert property manager, providing an immediate point of contact. In turn, this offers you the ability to discuss, adjust and improve your property listing as the year unfolds. This more personal interaction results in your property always being marketed in the most appropriate manner, resulting in increased bookings.
We’ll inspect your property, take high quality photos and can even create a stunning 3D tour to show it off in its best light. We’ll guide you through your pricing options and potential revenue returns whilst also being on hand to answer any questions you might have about getting your property ready for guests.
When we take bookings, we’ll make sure the profile of your guests meets your expectations and, most importantly, should anything not go as planned we will be there to deal with it on your behalf. Our network of local tradesman, cleaners and caretakers allow us to act quickly to deal with any mishaps, while our 24 hour emergency line means you can sleep easy. And if things ever got particularly difficult, we are on hand to help our owners settle disputes and small claims where necessary.
28 years experience
7 years average owner retention
750k unique online visitors
11,000 dogs in the last 3 years
Increased bookings every year since we began
Over 40,000 holidays booked in 5 years
16% more bookings in 2017
24hr emergency line