Privacy Statement

Below we provide information about the security and privacy of the Toad Hall Cottages web site. We want all our customers to be confident using our site, particularly the use of personal information.

Toad Hall Cottages is committed to ensuring the privacy of all our customers. All information is collected and processed in accordance with the UK's Data Protection Act 1998. Toad Hall Cottages's Privacy Policy only applies to the Toad Hall Cottages web site and does not apply to the practices of companies that Toad Hall Cottages does not own or control, or to people that Toad Hall Cottages does not employ or manage.

Please note; calls may be recorded for training purposes (they will never be passed onto third party companies) to improve our processes and quality of service.

The Data Protection Principles

Anyone processing personal data must comply with the eight enforceable principles of good practice. They say that data must be:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate
  • Not kept longer than necessary
  • Processed in accordance with the data subject's rights
  • Secure
  • Not transferred to countries without adequate protection.

Personal data covers both facts and opinions about the individual. It also includes information regarding the intentions of the data controller towards the individual, although in some limited circumstances exemptions will apply. With processing, the definition is far wider than before. For example, it incorporates the concepts of 'obtaining', holding' and 'disclosing'.

Use of Personal Information

  • We will never send unsolicited email and we will only send you information about our services if requested by you to do so.
  • We will not disclose information regarding our clients to third parties unless the client has first given their consent.
  • Information collected about the client is used only for the provision of our services to the client. This information is not used for any other purpose.
  • If you have any concerns about privacy matters please contact us at privacy@toadthallcottages.co.uk.
  • This privacy policy only covers the Toad Hall Cottages web site at http://www.toadhallcottages.co.uk, other links within this site to other web sites are not covered by this policy.
  • We use cookies for collecting user information from the site. However, we will not collect any information about you except that required for ensuring a high level of service.
  • Our system automatically collects your IP address. If you are connected to the Internet you have one, for example it may look something like this 127.0.0.1. This information is stored in our database log and may be referred to in case of any dispute.

You can review the Data Protection Principles at www.informationcommissioner.gov.uk.

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Head Office

Toad Hall Cottages

Church Street

Kingsbridge

South Devon

TQ7 1BY

Email: thc@toadhallcottages.co.uk

Call: 01548 20 20 20

Cornwall Office

Toad Hall Cottages

Talland Street

Polperro

Cornwall

PL13 2RE

Email: polperro@toadhallcottages.co.uk

Call: 01503 272303

Dorset Office

Devon & Dorset Cottages

44 Church Street

Lyme Regis

Dorset

DT7 3DA

Email: dorset@toadhallcottages.co.uk

Call: 01297 443550

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